Shipping Policy

 We take pride in creating unique, custom-made items that are tailored to each order. To ensure that every customer gets a chance to order and that we don't overload on certain sizes or colorways, we operate on a pre-order system. Please note that this means it can take up to 2 weeks for production and shipping.

We appreciate your patience and support as a small business, and we understand that delays can happen. While we aim to ship orders out within the estimated time frame, sometimes manufacturers may make errors that cause unforeseen delays. If this happens, we will do our best to keep you updated and may offer compensation discounts if there are significant delays.

If you haven't seen any updates on our Instagram page that correspond to the delay, please contact us at Villainsinheaven@gmail.com or this Contact Page. We'll do our best to investigate the issue and provide you with an update on your order's status.

Thank you for supporting Villains In Heaven. If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at Villainsinheaven@gmail.com